Shipping policy

Thank you for shopping with Cocoro.

• We currently ship across Egypt.
• Orders are processed within 1–2 business days after confirmation.
• Estimated delivery time is 2–5 business days, depending on your location.
• Shipping fees are calculated at checkout.
• Free shipping is available on orders over EGP 3,999 (excluding discounted items).
• Once your order has been shipped, you will receive a tracking number (if available).
• Delivery times are estimates and may be affected by public holidays, weather conditions, or courier delays.
• Please ensure that your shipping address and contact information are accurate. Cocoro is not responsible for delays caused by incorrect information provided by the customer.
• If you have any questions about your order, please contact us at Cocorostore333@gmail.com